Summary
Student eager to learn more skills and take leadership roles when possible. Currently working towards achieving a Bachelor's Degree focused on Computer Science. Organized individual prepared to working with technology.
Education
University of Connecticut
Anticipated Graduation Year - 2024 | Storrs, CT 06269
Currently in ACES Exploratory Program
Southern Connecticut State University
Attended Spring 2021 - Fall 2021 | New Haven, CT 06515
Experience
IT Help Desk Technician
Oct 2021 - Dec 2021 | Southern Connecticut State University
  • Answer user inquiries regarding computer software or hardware operation to resolve problems.
  • Maintain records of problems and remedial actions taken, or installation activities with a user.
  • Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
  • Refer major hardware or software problems or defective products to different departments or technicians for service.
  • Hall Council President
    Sep. 2021 - Dec 2021 | New Haven, CT | Residence Hall Association of Southern Connecticut State University
  • Facilitate Hall Council Executive Board and Body Meetings
  • Coordinate and create programs for students to get involved with.
  • Oversee committees and delegate responsibilities of hall council's events.
  • Secretary
    Feb 2021 - Present | Newtown, CT | Department of Parks and Recreation
  • Assist customers in a upbeat manner to uphold a positive image of the department.
  • Manage social media to promote programs/events with flyers created on Adobe Photoshop.
  • Organize, automate, and input data on spreadsheets.
  • Debt Collector
    Jun 2019 - Sept 2019 | Brookfield, CT | Eastern Account Systems
  • Negotiating payments while continuing to build a positive relationship with customers.
  • Perform telephone contact with customers according to guidelines and standards to ensure payment.
  • Crew Member
    April 2016 - Dec 2018 | Newtown, CT | Dunkin' Donuts
  • Responsible for handling debit cards and credit card transactions.
  • Required of cleaning and wiping down area at all times.
  • Shared product knowledge with customers while making personal recommendations.
  • Skills
    Computer/Technological Competencies
    Microsoft Office, Windows 10, HTML(Intermediate), Adobe Photoshop, Spreadsheets, Website Development, Online Communication, Social Media Marketing.
    Analytical Thinking
    Mathematics, Programming, Data Entry, Technological Adaptability, Troubleshooting.