IT Help Desk Technician
Oct 2021 - Dec 2021 | Southern Connecticut State University
Answer user inquiries regarding computer software or hardware operation to resolve problems.Maintain records of problems and remedial actions taken, or installation activities with a user.Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.Refer major hardware or software problems or defective products to different departments or technicians for service.
Hall Council President
Sep. 2021 - Dec 2021 | New Haven, CT | Residence Hall Association of Southern Connecticut State University
Facilitate Hall Council Executive Board and Body MeetingsCoordinate and create programs for students to get involved with.Oversee committees and delegate responsibilities of hall council's events.
Secretary
Assist customers in a upbeat manner to uphold a positive image of the department.Manage social media to promote programs/events with flyers created on Adobe Photoshop.Organize, automate, and input data on spreadsheets.
Debt Collector
Negotiating payments while continuing to build a positive relationship with customers.Perform telephone contact with customers according to guidelines and standards to ensure payment.
Crew Member
Responsible for handling debit cards and credit card transactions.Required of cleaning and wiping down area at all times.Shared product knowledge with customers while making personal recommendations.